Frequently Asked Questions

If you already have a Webee Hub, please log-in for full FAQs database.

How does the Smartee make my TV smart?

Smartee is also a Smart TV box, which means that by plugging it into the TV's HDMI, you are transforming it into a Smart TV. It also has 2 usb ports and an SD card slot. You could now enjoy all... Read more

  • smart tv
    tv box
Can I customize the user interface?

Yes you can group your devices by room, by function, by favorites. You can also customize your devices and rooms with pictures to easily identify them! 

In addition you can create... Read more

  • customize
Can “MyWebee” App handle multiple users for the same Space?

Yes, it’s super simple! Each person need to have the App on their mobile device. Then, the “owner” of the Space will grant permissions to other users. That way, several people can have access to... Read more

  • users
    multiple users
Is there a way to access the app via a browser, non-mobile?

Yes, access for the desktop version!

  • android app
    web app
Will the Webee Android app accept voice commands?

We have working prototypes in Voice Recognition (Spanish & English only), but those prototypes are in Alpha version.

Follow us on ... Read more

  • voice commands
Does the app run on Android or IOS?

The app runs on both Android and IOS. IOS version is available on the App Store. The Android version in already available at... Read more

  • app
Is the App “MyWebee” free?

Yes! You can download the App for free from Google Play Store and... Read more

  • app
    my webee
Where are my devices stored, locally or in some cloud?

Your devices are stored in the hub, Smartee (locally) and in the cloud if you allow this feature when setting up your Smartee.

  • devices stored
Does the phone app talk to Smartee on the local network when you are at home or always through the Webee cloud?

When you're inside your home, the mobile app talks to the Smartee through your local network (through upnp, specifically speaking) and when you're outside the range of the local network, it does... Read more

  • network
    local network
Will Webee work with other products?

Our philosophy is to integrate the Smartee with the most renowned third party hardware in the world. Our *hub is a bridge between HDMI-USB-Wifi-Zigbee-ZWave-Bluetooth devices; that means that it... Read more

  • compatible