Frequently Asked Questions

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Which kind of microSD cards can Webee support?

Webee work best with microSD Card Class 10 or above. But Class 4 should also work. The maximum capacity for the SD card is 32GB

  • SD CARD
    micro SD
    card
Will I get any problems using your devices outside USA?

You will not have problems using Webee Smart Hub outside the USA since works with an international switching power supply capable of 100v - 240v 50/60Hz.

For the Smartee version that works... Read more

  • international
    power supply
Will the Plugees be available in XXXX socket standard and voltage?

Yes, the Plugees are universal, adapted in shape to each area.

Webee works with an international switching power supply capable of 100v - 240v 50/60Hz, so it will cover Australian power.... Read more

Do the smart devices work on EU electricity (220/230V and 50Hz)?

*Most of Webee smart devices works with an international switching power supply capable of 100v - 240v 50/60Hz.

For those designed specifically for each region, make sure to select the one... Read more

  • electricity
    power supply
Does the Smartee has a remote control?

Yes, the Smartee includes a remote control with 2 functions: First, an IR interface to use the buttons of the remote; second, it will come with a USB dongle to connect it to the Smartee and... Read more

  • remote control
How does Webee play music?

You can play music through MyWebee app or straight from the Smartee, as well as play online music through any Android app from Google Play. Also you can use the remote control for controlling the... Read more

  • music
    play music
    my webee
    app
    sonos
How do you automate an appliance that’s not smart with a Switchee?

The Switchee needs to be wall mounted, where your power outlet is. It has the same features as a Plugee, but it's wall mounted.  The Switchee will allow you to control the energy usage of the... Read more

  • Switchee
    wall mounted
Can I use a Bee to close/open blinds?

For controlling curtains and blinds, we don't have a Bee out of the box at the moment.

  • appliance
    blinds
Can I control my regular thermostat?

You can control non-smart thermostat with the Plugee or Switchee (for on-off).

  • regular thermostat
How do you automate an appliance that’s not smart?

For example, for a dishwasher that's not smart, you can attach the Plugee or the Switchee (the latter is wall mounted). This will allow you to handle the on/off part, while also monitoring the... Read more

  • appliance
    device
    non smart

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